Refunds and Returns Policy At Luxury Watches Alternatives, we want you to be completely satisfied with your purchase. We take great pride in the quality and craftsmanship of our products. If, for any reason, you are not entirely satisfied with your purchase, we are here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for return.
To initiate a return, please contact our customer support team via our contact page. Provide your order number, the item you want to return, and the reason for the return. We will guide you through the process.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you receive a defective or damaged item, we will happily exchange it for the same item. Please contact us with your order number and details about the product and the defect or damage. We will guide you through the exchange process.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us. Our customer service team will be happy to assist you.
Luxury Watches Alternatives reserves the right to amend this policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.